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SevenH Tech LLC

Privacy Policy

Version 2026-09-27 · Effective September 27, 2026

SevenH Tech LLC operates Venns. This policy describes information used by the service and the choices available to you. The separate Consumer Health Data Privacy Notice explains health-related information. This policy is a notice, not a waiver of privacy rights.

1. Information we receive

We receive account and contact details, sign-in and session records, profile information, family membership and permission settings, child information entered by authorized adults, schedules, messages, documents, receipts, expenses, tasks, journal and shared records, and the files or other content you choose to submit. Some content may reveal health information, court matters or other sensitive circumstances. We also use device and permission settings, push tokens where enabled, request and security logs, and billing identifiers and subscription state. A hosted payment provider receives card information directly; the application stores payment references rather than full card numbers. We do not ask for a Social Security number to create an account.

2. Why we use information

We use information to authenticate users, apply access permissions, deliver requested family features, preserve records and version history, produce requested exports, support optional AI assistance, deliver enabled notifications and messages, process purchases, respond to support and privacy requests, prevent abuse and fraud, diagnose faults and comply with applicable law. Internal operational measurements use service records. The current application does not use advertising pixels or third-party behavioral analytics. We do not sell personal information or share it for cross-context behavioral advertising.

3. Who receives information

Family participants receive information according to the feature's visibility and their permissions; a shared item is not private to its author. Invited professionals and caregivers receive only their granted access. Recipients of exports or active file links can retain copies. Service providers process information needed for their configured function: hosting and private storage, authentication, email or SMS delivery, payment processing, optional AI, enabled calls or transcription, and operating-system push delivery. Providers such as Supabase, Stripe, OpenAI, Resend, Twilio and LiveKit are used only when their corresponding integration is configured; listing a provider does not mean it receives every user's information. We may disclose information when legally required, to address a serious safety or security issue, or in a business transfer subject to applicable protections and notice requirements. We do not make family records publicly searchable.

4. Optional AI processing

When you explicitly request an AI feature, the selected text or document is transmitted to the configured provider. The current OpenAI request sets store:false. This setting is not a guarantee of zero retention: provider security, abuse-monitoring and legally required retention can still apply under the provider's terms and account configuration. Application operation logs record task, model, usage and status rather than prompt or draft contents; confirmed outputs may become part of your family record. Receipt images are processed to remove supported embedded metadata before AI transmission, but content visibly printed in an image or document remains. Do not treat metadata removal as anonymization.

5. Device information and location

Camera, microphone, photo-library, notification and location access depend on the requested feature and operating-system permission. For optional exchange check-ins, verification takes place on the device while the feature is in use. The check-in server receives a verification result, accuracy band, timestamp and any label or note you supply, not the raw GPS coordinates. Exchange-point coordinates remain on the device. We do not continuously track your location through check-ins. Uploaded content can itself contain addresses or location clues. You can decline permissions; features requiring them may not work.

6. Children and teen access

Adults can enter information about children when authorized to do so. Direct child accounts under 13 are not offered. Ages 13–17 may use restricted teen access following recorded parent consent; teens see their permitted calendar, assigned tasks and approved contacts rather than the full adult record. A parent or teen can revoke teen access using the available controls. A parent invitation alone does not resolve every legal requirement concerning a child's data. If you believe information was collected unlawfully or an under-13 child created an account, contact us so we can investigate and take appropriate action.

7. Retention and deletion

We retain information while needed for requested features, record integrity, security, billing, disputes or legal obligations. There is no single promised retention period for every kind of family record. Account deletion removes the account, sessions, preferences and eligible private data and ends access grants. A family record already shared with another parent can remain for that parent's lawful access, including historical records identifying their author. Legal holds and other applicable obligations can restrict deletion; they are not a blanket exception to mandatory deletion rights. Copies downloaded by others and provider backups may persist separately. Deletion previews describe the application's intended effect; contact us for a legal privacy request, including information about retained data and applicable exceptions. We will assess statutory requests separately from ordinary account deletion.

8. Your choices and privacy requests

Use the account controls to view or correct eligible information, export available records, manage permissions and delete your account. You may also contact us at the published email or mailing address to request access, correction, deletion or a portable copy, withdraw optional consent, ask about a disclosure, or exercise other rights available under applicable law. We may verify identity and authority using proportionate information, especially for shared or child records. We will respond within the applicable legal period and explain any lawful refusal and how to appeal it. Send an appeal through the same contact with the subject Privacy appeal. You may contact the relevant regulator and will not be penalized for exercising a protected right. Rights and exceptions vary by residence and context; a shared-record design does not override the law.

9. Security, providers and changes

Access controls, private storage, record hashes and metadata handling reduce certain risks but cannot guarantee absolute security. Protect your device and sign-in email, review active sharing and avoid sending unnecessary sensitive information. Providers may process information outside your state or country; applicable contractual and legal safeguards must be considered for the configured deployment. Contact us if you suspect unauthorized access. We will give required breach notices and publish a dated policy when practices change; material new uses will receive any notice or consent the law requires. Reach SevenH Tech LLC using the contact details displayed with this policy.

Contact SevenH Tech LLC

1107 7th Ave, #173, Fort Worth, TX 76104, United States

hello@venns.co

Signed-in users can also request an export or deletion through Account. Do not include sensitive family records in an initial support message.